The vast majority of managers surveyed consider customer experience as the most important battleground for competitive advantage. The process of designing services is very specific to each individual business... Zobraziť viac
Over 130 leading lights from different fields - artists, architects, writers and designers, geographers, mathematicians, computer pioneers, scientists - make sense of exterior and interior worlds through highly personal and imaginative maps and charts... Zobraziť viac
With her groundbreaking bestseller Around My French Table, Dorie Greenspan changed the way we view French food. Now, in Baking Chez Moi, she explores the fascinating world of French desserts, bringing together a charmingly uncomplicated ... Zobraziť viac
Interior designers and architects worldwide are using new concepts to make going to a restaurant a multisensory experience. Eating is more than a basic physical process. It is a social, aesthetic, and cultural need... Zobraziť viac
A terrifying psychological trip into the life of one Joseph K., an ordinary man who wakes up one day to find himself accused of a crime he did not commit, a crime whose nature is never revealed to him. Once arrested, he is released, ... Zobraziť viac
Whether you live in a small flat or a sprawling house on several floors, knowing where everything is and having a place for it all will not only make it feel like home, but will make your home a more inviting place to live... Zobraziť viac
Mapy z edície FlexiMap sú laminované v tenkej vrstve a preto sú extrémne odolné voči počasiu a veľmi ľahké. Ich umývateľný povrch je možné... Zobraziť viac
This year's most anticipated cookbook, from London's most talked-about restaurant. Occupying an urban space in London's Fitzrovia, Dabbous is the restaurant that has stunned critics and diners since it opened in 2012... Zobraziť viac
Since the London Metropolitan Railway was opened in 1863 the subway has become a symbol of urban life. Tun - nel systems are the lifelines of the big cities, transporting millions of passengers every day... Zobraziť viac
Japanese houses have to contend with very particular constraints, from tiny plots in crowded urban contexts to ever-present seismic threats. These challenges encourage their architects to explore ideas of stability and ephemerality in various ways, ... Zobraziť viac
Titul Tvořivé myšlenky v německé verzi. Zobraziť viac
Colour speaks to us on a deep level, opening doorways to the mind and spirit. Our mood and sense of wellbeing can be powerfully boosted by the colours of the walls, furnishings and other objects in our homes, of the clothes we wear, .. Zobraziť viac
Mapy z edície FlexiMap sú laminované v tenkej vrstve a preto sú extrémne odolné voči počasiu a veľmi ľahké. Ich umývateľný povrch je možné... Zobraziť viac
In 2009, plans by New York mayor Michael Bloomberg to transform part of Broadway including Times Square into a pedestrian area caused a sensation, not just in the city but internationally. Urban areas where pedestrians have ... Zobraziť viac
The Penguins of Madagascar are back in their very own feature film! Featuring the enterprising penguins from DreamWorks Animation’s Madagascar franchise, this 3-D comedy-adventure stars Skipper, Kowalski, Rico, ... Zobraziť viac
A call-to-arms from Nobel Prize–winning economist and best-selling author Paul Krugman... Zobraziť viac
1941: In Communist-ruled, war-ravaged Estonia, two men have deserted the Red Army - Roland, a fiercely principled freedom fighter, and his slippery cousin Edgar. When the Germans arrive, Roland goes into hiding; Edgar abandons his unhappy wife, ... Zobraziť viac
In this beautifully designed slipcase, whiskey lovers will find a hardcover journal, a home-distiller's logbook and a poster of the American Family Tree of Whiskey. Zobraziť viac
The Peñín Guide to Spanish Wine 2015 is the most comprehensive and widely-read guide to Spanish wine, with ratings on almost 11,000 wines and information about 2,000 top wineries. This essential reference book includes the latest vintages ... Zobraziť viac
Like it or not, your every move is being watched and analyzed. Consumer's identities are being stolen, and a person's every step is being tracked and stored. What once might have been dismissed as paranoia is now a hard truth, and privacy is a luxury few Zobraziť viac
