In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company's future: 'Would you recommend us to a friend?' By asking customers this question, you identify detractors, ... Zobraziť viac
Carved into our past, woven into our present, numbers shape our perceptions of the world and of ourselves much more than we commonly think. Numbers and the Making of Us is a sweeping account of how numbers radically enhanced ... Zobraziť viac
Measured by the accuracy of its predictions and the scope of its technological applications, quantum mechanics is one of the most successful theories in science―as well as one of the most misunderstood... Zobraziť viac
Join the global movement that's making corporations more people-centric to achieve great results. The world is facing a... Zobraziť viac
Global trade is of vital interest to citizens as well as policymakers, yet it is widely misunderstood. This compact exposition of the market forces underlying international commerce addresses both of these concerned groups, ... Zobraziť viac
Professor Speidel's book represents the first history of the Roman horse guard ever written and provides a readable account of the intricate part these men played in the fate of the Roman empire and its emperors... Zobraziť viac
Private equity firms are snapping up brand-name companies and assembling portfolios that make them immense global conglomerates. They`re often able to maximize investor value far more successfully than traditional public companies... Zobraziť viac
This text shows how effective management of human resources holds the key to any organization`s future success. It is organized by results, such as accomplishing business goals, improving efficiency etc, ... Zobraziť viac
One small idea can ignite a revolution just as a single matchstick can start a fire. One such idea - putting employees first and customers second - sparked a revolution at HCL Technologies, the IT services giant... Zobraziť viac
Named one of 100 Leadership & Success Books to Read in a Lifetime by Amazon Editors A Wall Street Journal and Businessweek... Zobraziť viac
International migration presents the human face of globalization, with consequences that make headlines throughout the... Zobraziť viac
Neoliberals hate the state. Or do they? In the first intellectual history of neoliberal globalism, Quinn Slobodian follows a group of thinkers from the ashes of the Habsburg Empire to the creation of the ... Zobraziť viac
Left-leaning political parties play an important role as representatives of the poor and disempowered. They once did so by promising protections from the forces of capital and the market's tendencies to produce inequality.... Zobraziť viac
What will it take to create a more gender-balanced workplace? If you read nothing else on leadership and gender at work, read these 10 articles by experts in the field. We've combed through hundreds of articles ... Zobraziť viac
Winner of the Eleanor Maccoby Book Award in Developmental Psychology, American Psychological Association Winner of a PROSE Award, Association of American Publishers Shortlist, Cognitive Development Society Book Award A Choice Outstanding Academic ... Zobraziť viac
Today over 12 million people are stateless and millions more are refugees or displaced persons. Mira Siegelberg shows how the much-contested legal category of statelessness generated novel visions of political and legal authority beyond ... Zobraziť viac
Thomas Piketty's Capital in the Twenty-First Century is the most widely discussed work of economics in recent years. But are its analyses of inequality and economic growth on target? Where should researchers go from there in ... Zobraziť viac
All humans share three origins: the beginning of our individual lives, the appearance of life on Earth, and the formation of our planetary home. Life through Time and Space brings together the latest discoveries in both biology and astronomy... Zobraziť viac
Amid mounting fears of violent Islamic extremism, many Europeans ask whether Muslim immigrants can integrate into historically Christian countries... Zobraziť viac
From hidden connections in big data to bots spreading fake news, journalism is increasingly computer-generated. An expert in computer science and media explains the present and future of a world in which news is created by algorithm... Zobraziť viac